CCPA / CPRA Compliance

If you are a resident of California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with certain rights regarding your personal information.

Your rights under CCPA/CPRA
California customers may request:
• Disclosure of the personal information collected about them
• Deletion of their personal information
• Information on how their data is used
• Opt-out of the “sale” or “sharing” of personal information
(We do not sell personal data.)

What we collect
We collect only the information required to process orders, support customer service, and improve the experience of our website. This includes name, email address, order details, and general site analytics.

How we use the information
Your information is used solely to fulfill your order, communicate with you, and maintain a secure shopping environment. We do not sell or trade personal data.

How to make a request
To request access to your data, request deletion, or ask questions about how your information is handled, you may contact us at: info@sandrawallbank.com

We will verify your identity before fulfilling your request and respond within the timeframe required by California law.

Minors
This site is not intended for individuals under the age of 16, and we do not knowingly collect information from minors.

Updates
This policy may be updated as needed to remain compliant with current regulations.

GDPR Compliance

We are committed to protecting your personal information and your right to privacy.
If you visit this site from the European Union or the United Kingdom, these principles apply to your experience.

What we collect
We collect only the information necessary to process your order, provide support, and improve your experience on the site. This may include your name, email address, shipping details, and basic analytics data.

How we use your information
Your information is used exclusively to fulfill orders, communicate with you, and maintain the functionality of the site. We do not sell or share personal data with third parties for marketing purposes.

Your rights under GDPR
You have the right to:
• Access the personal information we hold about you
• Request corrections or updates
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent for email communication
• Request a copy of your data

To make a request, please contact us at: info@sandrawallbank.com
We will respond within 30 days in accordance with GDPR guidelines.

Data retention
We retain order-related information only as long as needed for accounting, recordkeeping, and legal obligations.

Third-party processors
We rely on secure partners (such as Squarespace, Stripe, PayPal, and shipping carriers) to process payments and deliver orders. Each partner maintains its own GDPR-compliant policies.

If you have questions about how your data is handled, we are here to help.